*Please note! This article is specific to trial domains created after October 7th, 2025. If your domain was created prior to this date or if you're working directly with our sales team and your domain was created prior to December 11, 2025, please see our article on Groups.
Teams allow you to manage your users and their access to your Iconik domain more easily, and are a fundamental part of the platform. Managing your teams and the users associated with them is an easy process.
Creating Teams
Teams can be created in several ways:
From the Teams page
- Select the Admin tab within your Iconik domain
- Select the Teams section from the left hand navigation menu
- Select “Create new Team”
- Enter the name of the Team you want to create
- Optional: Enter a description for your team
- Optional: Select the users you want to add to the team
- Select Save
During the user invitation process
- Select the Admin tab within your Iconik domain
- Select the Users section from the left hand navigation menu
- Select "+ New User"
- Enter the email of the user you want to invite
- Select the user type for the user
- Select a primary team OR enter the name of the new team you would like to create and add the new user to
- Select any additional teams OR enter the name of a new team you would like to create and add the new user to
- *Note: new teams will only be created if the invitation is sent
- Select Send
From the user slide-out panel
- Select the Admin tab within your Iconik domain
- Select the Users section from the left hand navigation menu
- Click the row associated with a user you would like to add to a new team
- Under the Team section, select the edit option
- Enter the name of the team you would like to create in either the primary or additional teams field
- Select Save
Editing Teams
- Select the Amin tab within your iconik domain
- Select the Teams section from the left hand navigation menu
- Click on the name of the specific Team you’d like to edit
- Make any changes and use the Update button to save your work
Deleting Teams
- Select the Amin tab within your iconik domain
- Select the Teams section from the left hand navigation menu
- On the row associated wit the specific Team you’re looking to delete, use the kebab menu on the far right to select “Delete Team”
- Confirm your selection
*Note: It is recommended that you first remove all users associated with a Team. You will not be able to delete a Team until there are no members associated with it that have that specific Team as their Primary Team.
Adding Users to Teams
Users can be added to Teams in multiple ways.
- When you invite a new user to your domain
- You’ll have the option to add a user to specific teams during the invitation process
- From the user profile page
- Selecting a specific user from the Users page will allow you to manage that user’s membership to Teams, including updating their Primary and Additional Teams
- From the Team Settings page
- When you select a specific Team from the Teams page, you’ll be able to use the user management section on the left to add new users.
Removing Users from Teams
- From the user profile page
- Selecting a specific user from the Users page will allow you to manage that user’s membership to Teams, including updating their Primary and Additional Teams
- From the Team Settings page
- When you select a specific Team from the Teams page, you’ll be able to use the user management section on the left to remove specific users.
*Note: You will not be able to remove a user who has that Team as their primary team. You’ll first need to update their Primary Team via their profile settings.
For more questions, please reach out to our Support Team.