Making Payments

All payments for trial domains or domains on the Starter plan can be managed on the Billing pages. To add credits, select the Add+ option beside the credit balance shown in the top right of these pages.

Manually making payments 

You can add credits to your account at any time. As the credits run down you will be notified by email.

1. Visit Admin > Billing
2. Click +Add beside the credit balance in the top right corner of the page
3. Fill in how many credits you wish to purchase.
4. It will show how much you will be charged. If your current balance is already negative you will have a minimum amount that you can purchase to bring you above the minimum.
5. Click continue
6. Enter in your credit card details
   1. Cardholder name as it appears on your card
   2. Card Number
   3. CVC number as shown on the back of your card.
7. Decide whether to enable or disable automatic payments (see below for more details)
8. The credit card transactions will then be processed by our payment processing platform.

All invoices will be available on the Payment Details page to review or download at any time. Receipts will be sent to the email entered under the notifications section of the Billing Details page.

Automatic purchasing (auto top-up)

If you would like to set automatic payments for your account, you can do so by selecting Auto top-up in the top right of the billing pages, or on the Billing Details page:

To enable auto top-up you'll need to:

• have a card linked to your domain
• select the amount to add each time
• select the threshold that triggers the automatic payment

Once your domain credit balance falls below the trigger amount, you'll be automatically charged the amount you indicate as the top-up amount.

Auto top-up can be enabled or disabled for your domain at any time.

Learn more 

• Billing Overview
• Payment Details
• Usage History