ISG is running as a Windows Service that is designed for long-running executable applications that run in their own Windows sessions. This means ISG cannot access normal mapped drives from a regular user session.
To scan network storage the mount point in ISG can be specified as an UNC path or using links.
An example of a UNC mount point:
\\Server\Share\
If there's a need to scan multiple network storages links must be used instead of a UNC path.
Setup Windows Service
By default, Windows Service is running using a Local System account which can prevent ISG from accessing network resources. To address this we can specify our own account for our Windows Service that has permissions to read and write to the storage.
New account must have access to network, storage and full permissions to C:\ProgramData\Cantemo\IconikStorageGateway folder.
You can set new account for the ISG Windows Service using either ISG Setup Wizard from the tray application or the system Services utility (type services.msc in the Windows search).
The Configure Windows Service Step in the ISG Setup Wizard allows you to enter account as you setup a new iconik storage:
You can also setup the service account using the Services instead:
Setting account to run as Windows Service will also add the security policy `Log on as a service` to that account.
Working with multiple networked drives
If there's a need to access multiple drives you should use links.
For each new storage a separate link must be added located under a common parent location.
To do this:
- Open CMD prompt as an Administrator
- Create a common folder at desired location. For example,
mkdir C:\my_mount_point - Type
mklink /D C:\my_mount_point\link_to_the_resource "\\Server\resource_folder" - In the above obviously replace the paths needed.
- Test the link by accessing it in Windows Explorer.
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Repeat steps 3-5 for each new network storage by using a new link. For example,
mklink /D C:\my_mount_point\link_to_the_resource_B "\\ServerB\another_share" - Follow the instructions for installing the Iconik Storage Gateway and Windows Service setup.
If you have already installed the iconik Storage Gateway before needing to create the link, open the Admin Storage Page in iconik and change the mount point to the new page before restarting the iconik Storage Gateway
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